How long does this take? After signing up at 10:00 AM, 90-minute same day appointment slots will be allocated on a first-come, first-served basis. For existing Members, we will prioritize an appointment slot with your existing Housing Advocate. After all appointments slots have been allocated, you may elect to put your name on a Wait List for a 'squeeze in', if a Housing Advocate has an opening to see you.
How long until I get my housing? Bottom line: the system doesn’t respond to crisis very well. Effective planning and consistent work wins. When you are finished with the New Member Orientation, you will be seen by a Housing Advocate that will create an Individual Housing Plan for you that will give us a better sense of your personal situation, needs and what the action plan contains.
What if I don’t have all the documents? The most important thing is to get the process started, so we will work with what you have today. If another provider can FAX the documents to us, the number is 415-561-9940.
Can you get my documents from REGGIE/ARIES? - Although we serve people with HIV/AIDS, we are a tenant’s rights organization and not a health service provider funded by the Department of Public Health. As such, we do not have access to REGGIE or ARIES.
Why do I have to fill out so many forms? Over the past 11 years, we have grown from a folding table and two used phones to a full service agency providing 16 distinct services that work together to help prevent homelessness and to help people secure new housing. Our financial services program alone has access to 6 different funding sources. Each source of funds has it’s own rules, own forms, etc. We decided that what seems like a lot of work is actually an improvement in overall efficiency and access to robust services.
Are these the only days you have Drop In? Monday and Tuesday are currently our Drop In Clinic. Wednesdays and Thursdays are reserved for follow up appointments for people seeking emergency financial assistance.
Do you have someone who speaks Spanish? Yes. Please let us know if you need to see a Spanish speaking Housing Advocate.
Do I have to have HIV or be disabled? No. We serve the HIV and LGBTQ communities. Our services are available to all people with HIV, regardless of disability status. We provide services to the HIV negative household members of our HIV+ members. We also recognize the role that housing stability plays in preventing HIV for people in groups at highest risk for acquiring HIV. We see housing as one of the most effective HIV prevention tools available.
Do I make too much/too little money to qualify? We believe that housing is a Human Right. Our tenant’s rights, housing justice model is inclusive and does not exclude people based on income, disability status and the like.
How can I make a donation? Cash, check, charge or PayPal. See more information on our donation page.
How else can I support AHA?
• Volunteer – Ask to fill out a Volunteer Application. We have lots of opportunities to help out at Street Fairs, etc.
• Hearings – We send out a Members Only email newsletter with announcements on housing opportunities, service updates, fundraisers, and calls to action to testify at City Hall, attend protests, etc.
• Community Thrift – Donate or shop at Community Thrift, 623 Valencia. Our Beneficiary ID is: #148.